At Villora, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a reservation.
Information we collect
When you use our website or contact us, we may collect information such as your name, email address, phone number, billing details, booking information, and any other information you choose to provide.We may also automatically collect basic technical information, including your IP address, browser type, device information, and website activity.
How we use your information
We use your information to:
- Process and manage reservations
- Communicate with you about your stay
- Respond to questions and requests
- Improve our website and guest experience
- Send important booking or service updates
- Prevent fraud and maintain website security
Cookies
Our website may use cookies and similar technologies to provide a better browsing experience. Cookies help us understand how visitors use our website and allow certain features to function properly. You can control or disable cookies through your browser settings.
Sharing your information
We do not sell or rent your personal information.
We may share limited information with trusted service providers when necessary to process payments, manage reservations, provide website services, or comply with legal requirements.
We may share limited information with trusted service providers when necessary to process payments, manage reservations, provide website services, or comply with legal requirements.
Data security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
Your rights
Depending on your location, you may have the right to access, update, correct, or request deletion of your personal information.
Third party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We recommend reviewing their privacy policies before providing personal information.
We recommend reviewing their privacy policies before providing personal information.